Key Responsibilities

Sailing instruction on a daily basis.
Up holding both the Standards of Mark Warner and the RYA
The Health and Safety of the guests in all activities
Setting up and pack up of the waterfront at the start and end of each day.
Ensuring that where possible the expectations of the Guests are met or acted on.

Your duties include:

Ensuring that an instruction programme, which caters for all abilities of Guests whether adults or children is in place.
Carrying out other duties on the Waterfront as dictated by the Standard Operating Procedure – e.g. Shore break, manning Customer Service Desk, providing Safety cover
Establishing and implementing water safety precautions.
Ensuring the safety of the guests and staff at the waterfront.
Assisting with the care and maintenance of all Watersports equipment.
Assisting the Waterfront Manager and Head Instructor with the organisation of Race Day
Participating in the running of bad weather programmes.
The greeting of Guests at the airport and their transfer to Resort with a welcome speech on the coach.
The transfer of Guests to the airport at the end of their stay - assisting with check-in.
Assisting the Waterfront Manager, Head Instructor and Activities Manager with the organisation of Welcome Drinks.
Assisting Guests with all their requirements, problems and difficulties.
Participating in evening entertainments and social activities (in liaison with the Activities Team).
Arranging interesting, informative and well laid out notice boards.
Writing Sailing Lesson Plans
Carrying out Sailing Instructional Admin for the operation of the Waterfront
Taking evening meals with the Guests.
Attending regular departmental meetings.
Attending a weekly staff meeting.
Displaying a positive attitude at all times.
Duties outside your job description as deemed appropriate by your Manager.
Maintaining a professional image at all times.