Ski Host

Ski guiding, assisting in airport transfer and general organisation of activities in the club and around resort.

Skiing ability to black run standard, 15+ weeks Skiing. Excellent customer service and communication skills essential.

EU passport and UK National Insurance number essential.

JOB DESCRIPTION:                                          SKI/SNOWBOARD HOST         

 

Accountability:             To:       Hotel Manager, Head Ski Host                For:     

                                                Winter Operations Manager

 

The Main Purpose of the job

 

To provide a safe programme of ski hosting for guests

 

Key Responsibilities

 

·         Conducting a safe days ski hosting on permitted days in resort

·         Assisting with organisation and participating in Apres Ski activities

·         Presentation of evening entertainments

·         Safe transfer of guests to and from the airport

 

Your Duties Include

 

·         Transfer days -   
When on airport duty  -  greeting guests at the airport, assisting with check in, welcome and information speeches on transfer to resort, and other airport duties as required by the Airport Rep

·         Transfer days -  
When not required for airport duty - Cleaning and tidying the ski department area e.g. ski room/boot room etc.

·         Taking the guests on safe and enjoyable days hosting

·         Socialising with guests during skiing, lunch and evening meals

·         Ensuring all standards and procedures are adhered to, as set out in the Mark Warner standards and procedures manual

·         Ensuring all safety systems that were put in place at start of season by the Head Host are followed.

·         Assisting the Head Host in organisation of hosting groups

·         Participating in the running of bad weather programmes

·         Manning the ski desk (information point for guests e.g. ski schools, local restaurants, knowledge of the area etc)

·         Assisting guests with ski and boot hire from local shops, on arrival

·         Collection of money from guests for ski passes.  Purchasing and distribution of guests’ ski passes

·         Organisation and booking of ski schools with local instructors. Following up progress

·         Promoting a good company image at all times to guests, other tour operators, local authorities and residents.

·         Assisting the Head Host with the organisation of Welcome Drinks.

·         Assisting Guests with all their requirements, problems and difficulties.

·         Organisation and presentation of after dinner entertainments

·         Arranging interesting, informative and well laid out notice boards.

·         Attending regular departmental meetings.

·         Attending a weekly staff meeting.

 

Please note that this job description is purely intended to give you an idea of what your work involves and is not intended as a precise breakdown of your duties.

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